My brother was welcomed to the practise. A number of forms were sent to me prior to the visit which I appreciated as I could then accurately fill in as I was able to have information at hand. His experience was positive as the receptionist welcomed us and went through covid protocols. The doctor explained procedures, what needed to be done and what future visits would entail. I appreciated that a calm and reassuring atmosphere was established as the dentist office is not our most favourite place to be. The doctor during the dental examination was gentle and thorough. We would recommend this office.