Hello Jason, Sorry to hear you feel your appointment did not go as you had hoped. I have read your treatment notes and spoken with the Doctor and we will reach out to you today to discuss the specifics about the treatment that was rendered that day and the billing that accompanied it. Based on what your chief complaint was when you arrived and treatment that was given as well as the explanation the Doctor gave you at the time, it appears you require additional information which we are happy to provide. Regards, Lorene Office Manager